Privacy policy
Effective Date: August 20, 2025
The Brain Connection LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services.
1. Information We Collect
Personal Information You Provide: When you contact us, request an appointment, or use our scheduling system (such as SimplePractice or Calendly), we may collect your name, email address, phone number, and any details you choose to share.
Automatically Collected Information: Our website may collect non-identifying information such as your IP address, browser type, and how you interact with the site (through cookies or analytics tools).
2. How We Use Your Information
We may use the information we collect to:
Respond to inquiries and provide requested services.
Schedule and manage appointments.
Improve our website and services.
Comply with legal and professional obligations.
3. How Your Information Is Protected
HIPAA Compliance: If you become a therapy client, all health information is stored and transmitted through secure, HIPAA-compliant platforms (e.g., SimplePractice, Hushmail, Remote EMDR).
Website Forms: Information you share through this website is protected by reasonable safeguards but should not be considered a substitute for secure client communication.
4. Sharing of Information
We do not sell or share your personal information with third parties for marketing purposes. We may only share information if required by law or with your written consent.
5. Your Choices
You can choose not to provide certain information, though it may limit your ability to use some features (such as scheduling).
You can disable cookies in your browser if you prefer not to be tracked for analytics.
6. Third-Party Links
Our website may include links to external sites (such as scheduling or insurance portals). We are not responsible for the privacy practices of those external websites.
7. Updates
We may update this Privacy Policy from time to time. The effective date will always be posted at the top of this page.
8. Contact
If you have questions about this Privacy Policy, please contact:
The Brain Connection LLC
thebrainconnection@therapyemail.com
Greenville, South Carolina