Warm, inviting image used as a header for The Brain Connection's FAQ page. This therapy office photo evokes calm and safety—key elements for clients seeking trauma-informed care.

Frequently Asked Questions

Clear answers to common questions about therapy, EMDR, and getting started.

Location, Insurance, Availability

Do you offer therapy online in South Carolina?

Yes. I provide online therapy for adults anywhere in South Carolina. Sessions are held securely and virtually so you can attend therapy from home.

Can I do therapy if I live outside of South Carolina?

At this time, I can only provide therapy to clients physically located in South Carolina due to state licensing regulations.

How do I find out if my insurance covers therapy with you?

I am in-network with Original Medicare (Part B), South Carolina Medicaid (fee-for-service), and commercial plans including Aetna, Cigna, and UnitedHealthcare through Headway.

If you plan to use commercial insurance, Headway will verify your benefits and explain your costs before your first session. If you have Medicare or Medicaid, we can review your coverage together to make sure everything is clear before getting started.

What if I’m paying for therapy out of pocket?

Self-pay sessions are available. If you are not using insurance, you are entitled to a Good Faith Estimate outlining your expected costs, as required by the No Surprises Act.

Do you offer a sliding scale for therapy?

I do not currently offer a sliding scale. I work with insurance and out-of-network options when possible and am happy to talk through what might be the best fit for you.

What are your therapy hours?

I offer online therapy sessions Monday through Friday from 4:00–8:00 PM.

Availability can vary, so the best way to see current openings is to schedule a free consultation or check my booking calendar.